À propos
Depuis plus de 20 ans, LTD est un acteur majeur du recrutement, (Placement, Intérim) avec une expertise reconnue dans les secteurs :
- Couture/Mode/ Luxe, Retail, Tertiaire & Atelier
Nous intervenons auprès de toutes les sociétés : PME, Groupes & Grandes sociétés.
Le poste
A very famous fashion brand is looking for a new brand's ambassador in-store ASAP
They will be responsible for customer service in the store while complying with retail process.
Welcoming clients in store in compliance with AMI's spirit of service
Advises customers, offers looks and additional products to give the client a AMI look.
Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file.
Follow-up on clients, ensure CRM emails are sent after a visit
Monitoring of personal KPI's as well as those of the store
Direct reporting to the store manager and to the assistant store manager
Respects the application of retail processes in the store
Ensures customer service meets in-store service standards to guarantee the best service
Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ...
Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc.
Actively participates in the store's VM implementations and rotations.
Cashing and management of cashier tools
Profil recherché
Experience in luxury sales and/or designer clothing and familiar with sales techniques.
Curious and willing to dedicate yourself to a new project.
Smiling, dynamic, involved, and excellent interpersonal skills.
Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
English is mandatory.
Contract: Permanent Contract and full-time
Between 28 000£ to 30 000£ for client advisor roles depending on experiences.
