About us
ALGOTEQUE is an IT consultancy firm that helps startups, mid-sized and large corporations to create and deliver innovative technologies. Our team has a successful track record in designing, developing, implementing, and integrating software solutions (AI, ML, BI, Web, Automation) for Telecom, Energy, Bank, Insurance, Pharma, Automotive, Industry, e-commerce. We deliver our services both in fixed-price and time-and-materials models, helping our customers achieve their business and IT strategies.
Job Description
We're looking for a Technical Documentation Specialist to develop, maintain, and manage all technical export documentation and supporting materials for the SAP CEE Team of a global premium consumer goods company. This role is pivotal in enabling process digitisation, innovation, and compliance across business functions (MM, SD, FI/CO, and others). You'll play a critical part in supporting change management initiatives and ensuring a smooth transition to new processes, especially given the absence of comprehensive legacy documentation, making this role essential for capturing new knowledge and supporting ongoing transformation.
Responsibilities:
- Develop, manage, and maintain technical export documentation, ensuring accuracy, compliance, and alignment with both global templates and local/regional requirements
- Analyse and evaluate differences between global ERP templates and local/regional needs, providing recommendations for adaptation where necessary
- Participate in User Acceptance Testing (UAT) and other project stages to ensure successful implementation and operation of ERP and export solutions
- Ensure compliance with local and regional legal, regulatory, and policy requirements in all ERP- and export-related activities
- Provide ongoing support and troubleshooting for ERP and export system operations, acting as a key contact for issue resolution and user support
- Collaborate with BPOs, Group IT, and local management to ensure process adherence and to monitor/approve local deviations from the core model
- Establish and maintain a digital library of technical documentation, implementing templates and procedures for consistent documentation
- Proactively identify process improvements and enable process digitisation and innovation
- Support change management activities by creating clear, accessible documentation that facilitates user adoption and organisational progress
Note: There is currently no comprehensive documentation on legacy processes or organisational structures, making this role essential for capturing new knowledge and supporting ongoing transformation
Required qualifications
- Relevant academic background in Supply Chain & Logistics, Information Technology, or related field
- Extensive experience in ERP systems (especially SAP EWM, S/4HANA) and export documentation
- Strong understanding of compliance with local and regional legal, regulatory, and policy requirements in ERP and export operations
- Experience in user support, troubleshooting, and system operations
- Experience in developing and managing technical documentation libraries
- Proficiency in documentation tools and content management systems
- Knowledge of export compliance, customs regulations, and international trade documentation
- Excellent written communication and technical writing skills; Collaborative team player
- Strong attention to detail and organizational abilities
- Fluent in English; additional languages are an advantage
